To Whom it May Concern:
I’m writing to recommend the real estate services of Ann LaCivita.
As we had already left the area when we needed to sell the house, we needed a realtor who would go the extra mile to oversee a lot of the details in our stead. Ann certainly came through for us. After inspecting the property Ann suggested a number of improvements that would help our house stand out in the marketplace, and she did all the legwork needed to get those improvements made. She met at the property with several contractors for each phase of the work and solicited competitive bids from each, forwarding them to us with her analysis and recommendations. She oversaw the completion of all the work, including light carpentry, refinishing our hardwood floors, drywall, new carpeting, and painting.
We were amazed that we could have so much work done, at such a high level of quality, without having to be there to oversee the whole thing.
Finally, she staged the house and prepared a listing that showed the house to its very best potential. She has shown a great attention to detail and has been in constant communication with us throughout the process.
I had met Ann as a buyer years ago and was so impressed with her thoughtful follow-ups to our meetings that I remembered her when we needed someone more than an ordinary realtor. She has surpassed our expectations and I cannot recommend her services highly enough.
To Whom it May Concern:
Ann LaCivita worked with me over a period of two months, helping me purchase my new home in Ann Arbor this past summer. I am writing this letter because I feel compelled to let other potential home buyers and sellers know what a special Realtor she is.
I was impressed not only by Ann’s market knowledge and professionalism, but her integrity and accommodating personality. From the moment I contacted her to initiate a viewing of several listings, she made me feel completely at ease -- there was no “sales” pressure, but wise guidance and suggestions and, perhaps most importantly, she listened attentively to my needs and preferences. She arrived at viewings with detailed listing research in hand, and made herself available for large blocks of time so that I could view potential homes with minimal inconvenience and ample background information (i.e., tax history, disclosures, previous offers/sale prices, etc.)
When I was prepared to make an offer, Ann put in extra effort to make sure the offer was accepted in writing that same day, contacting the seller’s realtor mutliple times on a Friday evening while he was on vacation to secure an email address and get it transmitted. She also explained the process and reviewed the offer carefully with me so that all questions were addressed.
During the inspection process, Ann negotiated adeptly and we were able to secure substantial discounts off the list price. Yet she was conciliatory in her approach, creating a win-win transaction instead of an antagonistic atmosphere.
Finally, Ann was especially helpful in navigating the various stages of the purchase and in dealing with the professionals who are essential to a successful close (i.e., mortgage broker, inspectors, seller’s realtor, insurance agents).
I hope you will allow Ann to represent you in your next realty transaction. I am confident that will not find a more professional, knowledgeable, and conscientious realtor.
Dear Home Buyers or Home Sellers:
We are writing to recommend Ann LaCivita as a reliable and knowledgeable real estate agent, and one capable of developing a personal and trustful relationship with her clients. Our first-time home purchase during the spring/summer of 2009 proved to be a very difficult one due to the incredibly tight credit markets, but Ann proved herself to be a patient, encouraging, hard-working and persistent representative.
Ann is informed about the dealings and technicalities of the local real-estate market and business. Initially, Ann encouraged us look at numerous homes to help us identify our preferences, and used our feedback to research homes that had features we liked. It was Ann who had remembered and suggested that our current home might be the house for us, after we had seen a dozen homes and found them dissatisfactory.
During the closing process on our home, which took nearly two months and nearly collapsed several times, Ann was instrumental in keeping the process going. In the midst of complicated summer schedules of all parties involved, construction inspections, fulfillment of conditions on the offer, and a difficult loan approval, Ann never failed to deliver. She guided us through the process with detailed email updates, phone call reminders and offers to take care of errands while we were away. For example, at our request, Ann went to our former landlord and requested entry into our apartment in order to retrieve a Permanent Residency card that was required by our loan provider. This kind of effort and trustworthiness, in addition to Ann’s commitment to clear communication and timely follow-up with us and the seller was crucial for keeping our home purchase from failing.
Ann has lived and worked in Ann Arbor for over fifteen years and has well-established contacts and connections in the community. All of the lenders and construction mechanics that Ann suggested for the loan and home inspection were pleasant and honest people. Ann demonstrated that whenever she engaged in business dealing, she also placed importance on fairness, friendliness, and mutual respect.
We were more than grateful to have worked with Ann, and have her as our representative. Our first home purchase was a learning experience and Ann played a critical part in making it as informative, pleasant, and satisfying as possible. Because of how well Ann took care of us and our interest, the closing was a bitter-sweet moment for us as it meant an end to our working relationship.
Zana and Kyle
Re: Ann LaCivita, Reinhart Realtors
To Whom It May Concern:
It is with great pleasure that I write to recommend the services of Ann LaCivita. From the very beginning, she was very organized and detail oriented. She listened to what I wanted and her advice and guidance through the selling process was invaluable. Her knowledge of the field and no-pressure approach were greatly appreciated. Ann always had my best interests at heart and achieved my objectives with professionalism.
With the market in Michigan the way it is now, Ann continued hosting open houses and helping me find other resources to make my home more appealing to potential buyers.
To Whom It May Concern:
I wish to commend Ann La Civita’s performance both as a buyer’s agent and a listing sales agent.
My partner and I first met Ann during our early forays into the housing market at open houses in the Ann Arbor area and we were both impressed by her willingness to answer questions and politely follow-up with us as potential, and timid, buyers. When we located the house that was to become our new home, Ann was an easy choice to engage as our buyer’s agent. Throughout the transaction, her diligence and attention to detail made the process easy and straightforward.
As the purchase of our new home was completed, and we faced the challenge of selling our previous house, we again turned to Ann and asked her to list our former home. Even with the turbulence and angst caused by uncertain downturns in the market, Ann was an honest and calming presence. Her guidance, and the resources available from the Charles Reinhart Co. Realtors® helped us immensely and resulted in a timely sale at reasonable terms.
Ann was always friendly and approachable and willing go that extra step when necessary to serve us as her clients. Her knowledge of Ann Arbor and local resources are a great asset and help her help her clients.
I do not hesitate to offer my recommendation for you to consider engaging Ann as your real estate and wish you good luck and success.
I can enthusiastically recommend Ann to you. We were first-time homebuyers with some special financing; Ann knew all about our needs in that regard and helped us select the home that was great for us. Our process was a long one: a bidding war, an accepted offer with a contractor's inspection that revealed major problems, significant 11th-hour issues with our bank, and finally, our dream home in our dream neighborhood. At every turn, Ann was there to advise us; her guidance and persistence helped prevent numerous mistakes on our part. Really, she was everything you'd want in a buyer's agent and I recommend her heartily!
My husband and I started house hunting, and quickly realized that we were in need of a Realtor with knowledge of the Ann Arbor area. We recalled friends of ours speaking highly of the Realtor they worked with when purchasing their home in the area. They referred us to Ann LaCivita.
This was our second home purchase. Our previous felt like a confusing whirlwind. Working with Ann was the complete opposite. She took the time to carefully explain everything, making sure that we understood what was happening at every step of the process. We also appreciated Ann's knowledge and honesty. She always listened carefully to our needs, and concerns, and always shared her professional opinion. We worked so closely with her, that by the end of the process, we felt like she was part of our family. Most importantly, she helped us find a wonderful home, and for that we are grateful.
Sarah and Andrew